At an ever-increasing pace, technology is transforming most of our life -- at home and work. The chart above illustrates how digitization permeates every aspect of our world. At home, we control heating, lighting and the security system with our smartphones. Businesses such as Uber and Amazon are revolutionary game changers, completely changing the business landscape. The Internet of Services (IoS) and the Internet of Things (IoT) will not go around our industry; it will go right through it!
Georg Frey and Sepp Gmeiner