Wren Kitchens, a high‑end kitchen supply company, has closed all of its U.S. locations, leaving customers with half‑finished renovation projects and thousands of dollars in potential losses.

The UK-based cabinet retailer abruptly shut down its U.S. operations on April 23, shuttering all brick-and-mortar retail locations and all of its showroom studios inside The Home Depot stores nationwide. The company filed for Chapter 7 bankruptcy on April 24. The company posted the above message on the website homepage after announcing the closure and directed employees, suppliers, and customers who need assistance to fill out an online form.

According to a report on FastCompany.com, the custom-fitted company partnered with Home Depot in 2024. The two retailers teamed up to bring Wren Kitchens Studios showrooms inside Home Depot locations in the U.S. The company also had 15 brick-and-mortar retail stores in the U.S. 51 showrooms throughout Connecticut, Massachusetts, New Jersey, New York, Pennsylvania, and Rhode Island. 

 Express Kitchen steps up
Express Kitchens is a Connecticut-headquartered kitchen cabinetry manufacturer and retail company that has committed $250,000 to a new "Wren Customer Rescue Program" for homeowners and contractors stranded by Wren Kitchens' abrupt closure of all U.S. operations.

The Wren Customer Rescue Program offers a tiered match of what affected customers paid to Wren, applied as a credit toward a new Express Kitchens cabinet purchase. Customers bring their Wren paperwork — contract, receipt, or bank or card statement showing payment — and Express Kitchens verifies the situation, assigns one of four tiers, and applies a credit toward the new kitchen.

Tier 1: You paid a deposit but never got your kitchen. We'll match your Wren deposit dollar-for-dollar, up to $1,000, toward a new Express Kitchens kitchen. Bring: Your Wren contract or receipt, plus a bank or card statement showing the deposit.

Tier 2: You paid Wren in full but never got your kitchen. We'll give you up to $2,500 in credit toward your new EK kitchen. If you're only waiting on countertops or installation, we'll do our best to match your original choices and offer a discount of up to $500. Bring: Your Wren contract, proof of full payment, and your scheduled delivery date.

Tier 3: You got a partial delivery — or your cabinets arrived damaged. We'll review your case individually. Our team will measure your existing Wren cabinets and match the style wherever we can. Bring: Your Wren contract, photos of what was delivered, and measurements.

Tier 4: Your install was halted and your contractor disappeared. You'll get priority scheduling, a 48-hour emergency design session, and a 2-week production fast-track on in-stock items. Bring: Your Wren contract, your contractor's contact info, and current photos of the job site.

Match credits apply to new Express Kitchens cabinet purchases of $10,000 or more. The match cannot exceed the amount the customer actually paid to Wren, or 20% of the new Express Kitchens invoice, whichever is lower. Proof of Wren payment is required.

Affected Wren customers can bring or email their Wren documentation to any Express Kitchens showroom or to [email protected]. Express Kitchens will verify the customer's tier within 48 hours and provide a free design consultation, on-site measurement, and a written quote with the match credit applied. Most kitchens are delivered within 2 to 4 weeks for in-stock styles.

Express Kitchens encourages affected customers to also pursue full recovery from Wren in parallel — by sending a certified-mail refund demand to their Wren store with a 10-day deadline, disputing the charge with their card company or bank, and filing a complaint with the Connecticut Department of Consumer Protection at portal.ct.gov/DCP. The Express Kitchens match is a goodwill gesture from one local company to displaced neighbors and does not replace the refund Wren owes.