Why human skills still matter in an AI world
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Last year, I explored the impact of AI on the design industry. This topic of AI remains a pressing concern as the technology rapidly advances. We’re all grappling with questions about what this means for our jobs, whether this evolving technology is safe, and how to harness its potential.

While the government addresses safety concerns through Congressional hearings and executive orders, and several lawsuits are wrangling through the courts, industry experts are actively exploring how to utilize these new AI tools effectively. (Please take a look at the article on AI and the future of design in our last issue.) Last year, I attended an insightful workshop at The Mart in Chicago, presented by the American Society of Interior Designers (ASID) Illinois. David Truog, VP and principal analyst at Forrester Research, led the discussion on the future of AI. He explained generative AI, clarified common misconceptions, and emphasized designers’ vital role in navigating these technological advancements.

Truog highlighted how AI will transform the work of interior designers, creating both opportunities and challenges. He stressed the importance of designers adapting and innovating to remain relevant in this evolving landscape.

This message resonates strongly with the findings of our recent Closets State of the Industry 2025 survey. When survey respondents were asked about integrating various technologies in their businesses during 2024 and the planned integrations for 2025, there was a significant shift from 3D design software (69%) and tools that streamline workflow (50%) integrated in 2024 to a surge in AI tool integration in 2025. AI-driven design tools are poised for a dramatic increase in popularity, with planned integration jumping from 25% in 2024 to 75% in 2025.

The data clearly shows that designers are more than interested in enhancing their work from project management to design using AI.

Truog described how design shapes our world, from urban planning and architecture to interior design and everyday objects. As generative AI systems become more prevalent, the quality of the design data they are trained on becomes more important. And perhaps even more crucial for what’s ahead on the design landscape is the resolution of that landmark lawsuit from a group of artists over allegations of copyright infringement by several top AI companies. 

However, until we have an answer from the courts, the key takeaway is the need for collaboration between human intelligence and AI. As we move forward, we need to recognize the potential of AI while ensuring a human-centered approach. Design professionals are essential in shaping these technological experiences, ensuring they remain humane, effective, and beneficial to society.

Designers have a unique opportunity to blend their creativity and expertise with the power of technology, pushing forward innovation and shaping a future where human-centered design remains at the forefront.

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About the author
Michaelle Bradford | Editor

Michaelle Bradford, CCI Media, is Editor of Closets & Organized Storage magazine and Woodworking Network editor. She has more than 20 years of experience covering the woodworking and design industry, including visits to custom cabinet shops, closet firms and design studios throughout North America. As Editor of Closets & Organized Storage magazine under the Woodworking Network brand, Michaelle’s responsibilities include writing, editing, and coordinating editorial content as well as managing annual design competitions like the Top Shelf Design Awards. She is also a contributor to FDMC and other Woodworking Network online and print media owned by CCI Media.