As tariffs make daily news, and economic challenges and supply chain pressures affect businesses around the world, at least one company has decided to hold the line on what it charges its customers.

Yesterday, July 9, Doug Mockett & Company, Inc., a supplier of innovative furniture components and architectural hardware, emailed a letter to its customers and partners. In the letter, cosigned by founder & CEO Douglas Mockett and president Tyra Cunningham, the company made a promise.

“At Mockett,” the letter read, “we believe in doing what's right, not just what's easy. That's why we made a conscious decision early on: we are not increasing our prices. Not when tariffs were first announced. Not now. And not in the foreseeable future.”

The company says that a majority of its products are made in the USA and are not impacted by the imposed tariffs. For products that are affected, Mockett has chosen to “absorb the additional cost rather than pass it along to you.”

The company said this commitment includes:

• No reactionary price hikes
• Honest, upfront communication
• The same dependable Customer Service you've always known us for

“We've been doing this for 45 [plus] years and we're in this for the long haul,” the company said. “We believe in building trust through transparency, consistency, and unwavering support. We won't compromise our quality, and we won't use market fluctuations as a reason to shift the burden onto our customers.”