Renewal by Andersen recognized as best in customer satisfaction
August 31, 2022 | 11:55 am CDT

COTTAGE GROVE, Minn. – Renewal by Andersen has been recognized for "Highest in Customer Satisfaction among Window and Patio Door Manufacturer Brands," according to the J.D. Power 2022 U.S. Windows and Patio Doors Satisfaction Study.

This is the third consecutive J.D. Power recognition for Renewal by Andersen. It also makes Renewal by Andersen the Most Awarded Brand in the Manufacturer Brand segment of the J.D. Power Windows and Patio Doors Satisfaction Study.

The company also achieved the highest scores in the "Appearance and Design Features" and "Performance and Reliability" factors for the Manufacturer category.

Troy Barrow, president of Renewal by Andersen, said, "This ranking is an honor for everyone who works at Renewal by Andersen. At every touchpoint, from start to finish, our employees are dedicated to ensuring all of our homeowners have a world-class home improvement experience.

"We are incredibly grateful to our homeowners for choosing Renewal. Being recognized by J.D. Power is a great achievement for the whole team. Being recognized three years in a row is an incredible honor."

The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 16th year, measures satisfaction among customers based on performance in several factors. The study's manufacturer brand segment measures satisfaction among customers based on performance in two factors (in alphabetical order): appearance and design features; operational performance and durability.

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior.
 

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Larry Adams | Editor

Larry Adams is a Chicago-based writer and editor who writes about how things get done. A former wire service and community newspaper reporter, Larry is an award-winning writer with more than three decades of experience. In addition to writing about woodworking, he has covered science, metrology, metalworking, industrial design, quality control, imaging, Swiss and micromanufacturing . He was previously a Tabbie Award winner for his coverage of nano-based coatings technology for the automotive industry. Larry volunteers for the historic preservation group, the Kalo Foundation/Ianelli Studios, and the science-based group, Chicago Council on Science and Technology (C2ST).