Keeping pace with your industry is crucial for success, and nowhere is that more apparent than for wood products distributors. In an ever-changing market, it’s not enough to rely on past successes – distributors need to be on the cutting edge of trends and knowledgeable about new products and services in order to provide the best value for their customers and set themselves apart.
That’s why Timber Products offers training and education programs to help our distributors take their businesses to the next level.
Education for the Entire Team
Timber Products' customer training sessions are an opportunity for our distributors to get their entire sales team together. Whether it’s an outside rep, inside rep, support team member, or warehouse staff, all employees benefit. The ultimate goal of these sessions is to train teams to be more knowledgeable on our range of services and products. Armed with this knowledge, distributors can increase sales by offering their customers unique products and custom solutions from Timber Products.
Because we offer such a variety of services, our distributors aren’t always familiar with everything we do. Many times during these product knowledge sessions (PK sessions,) we hit upon a need our distributor has that they didn’t realize we could fulfill.
Many Ways to Get Training
We know many of our customers have diverse training needs, which is why we offer options to work with our distributors’ schedules and requirements.
We offer in-person training in the form of customized, on-site classes held at your business. Each training session is customized for our clients depending on the type of products they purchase and capabilities they provide to their customers. These personalized PK sessions are highly beneficial to our distributors due to the in-depth and hands-on nature of these events.
Along with our in-person training, we also offer online webinars through the Woodworking Network. We prepare them around a predefined topic and offer a Q&A session at the end of the presentation. These webinars are a great, convenient way to keep the competitive edge on your business by staying well-informed on industry trends, new products, and best practices.
We schedule sessions throughout the year to keep our distributors up-to-date. If you would like to schedule a customer training session with Timber Products, get in touch today at 1-800-547-9520.
Have something to say? Share your thoughts with us in the comments below.