A successful finished project first starts with a creative design and then becomes fully functional and inspired during the manufacturing, however, all it takes is a few hiccups during the installation process to turn success into failure and turn a happy customer into a disgruntled one.

 

"Your installer is the last salesperson in the house. He's your most important person to make sure the company gets a good review," says Eric Marshall, Kitchens and Closets by DEA. Join him as he shares expert knowledge on how to ensure installations go smoothly and are done once and only once.

 

This is a 30-minute presentation, with Q&A to follow.