Relationships with suppliers are key to success
A good supplier or distributor can be key to the success of any small shop. Where do you go when you need some hardware for a big project that has to go out tomorrow? What if you're running low on the plywood or particleboard that you're building a project with and you just can't wait? You certainly don't want to hear, "I'm sorry, but we can't help you. You're not one of our customers."