For office makeovers, wood industry suppliers turn to their customers
May 31, 2016 | 4:43 pm UTC

When Wilsonart built its new headquarters, it turned to a customer for its decorative laminates - Haworth - to outfit its office furnishings.

That role reversal repeated itself recently as software application firm 2020 enlisted Creative Office Pavilion (COP), both its customer and a Herman Miller furniture dealer, to bring its new Boston office space to life.

As a provider of design software to interior designers and wood manufacturing firms in commercial interiors (among other segments), 2020 could exercise greater control over the creative process. Using 2020's Cap software, an automated, professional space planning and specification tool, 2020 and COP were able to design the new office in realistic renderings.

“We were excited for the opportunity to work with one of our customers and experience our software from our user’s perspective,” stated Mark Goldstein, CEO, 2020. “Being able to visualize your space through high-quality renderings truly helps with the decision process when you have hundreds of pieces, fabrics, colors, etc., to choose from.”

2020 visited COP’s showroom on the Boston waterfront. After meeting to discuss requirements and, touring the showroom for ideas, designer Jackie Canapino was able to propose some concept designs. “Our clients are very visual people. They need to see the actual furniture they are considering purchasing in their actual space. 2020 Cap allows me to do just that,” stated Jackie.

“We are thrilled with our new space and even happier that we were able to collaborate with our customer using 2020 solutions to bring it to life,” commented Mark.

For more information, visit,

Have something to say? Share your thoughts with us in the comments below.

Profile picture for user rdalheim
About the author
Robert Dalheim

Robert Dalheim is an editor at the Woodworking Network. Along with publishing online news articles, he writes feature stories for the FDMC print publication. He can be reached at [email protected]