The future of retail: Amazon opens first store in Seattle
January 23, 2018 | 2:17 pm CST
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SEATTLE - Offering everything from meal kits, to locally-made bakery items and snacks, Amazon's venture into the realm of supermarkets might sound pretty average.
 
But the online e-commerce giant's recently-opened Amazon Go Seattle store is everything but - allowing customers to enter the store with an app, take desired products, and simply leave - all without the assistance of cashiers.
 
How does it work?
 
Thanks to computer vision, sensor fusion, and deep learning, the store can detect when a customer takes or returns an item from the shelf, tracking the items in a virtual cart. Once the customer leaves the store, a receipt will automatically be sent to them - and their account automatically charged.
 
Upon entry to the store, shoppers scan their phone on subway-like turnstiles, which connects them to the store. Then, hundreds of cameras - all equipped with infrared sensors - track a shopper's trip through the 1,800-square-foot store. The cameras record when a shopper picks up or sets down an item.
 
Is this the future of retail?
 

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About the author
Robert Dalheim

Robert Dalheim is an editor at the Woodworking Network. Along with publishing online news articles, he writes feature stories for the FDMC print publication. He can be reached at [email protected]