ERP for the smaller shop
Implementing an enterprise resource planning system has proven to be a significant challenge for many companies. Rosy Boyer implemented the Global Shop Solutions system at The Joinery in 2012. “We implemented the ERP system to gain better insight into our costs and to improve overall visibility within all departments,” Cassandra Jackson said. “Before we implemented, we had a custom built Access database that was used to take sales orders and we used QuickBooks for accounting. We wanted to have one system that integrated information from all departments. Additionally, we needed to build up data so we could focus on ways to improve our productivity and really understand our margins.
“A few of the biggest challenges in setting up the ERP system were finding a system that would work without much customization. We are a bit unique in that rather than having work stations worked by builders, we have builders that use all work stations. One builder takes a piece all the way through to our finish department.
“Additionally, because we are a built-to-order shop, we have many different parts – and options within those parts – that we build. Once we found the system, finding, cleaning, mapping and importing what data we had was also a challenge; we had never done anything like this before. We ran the new ERP system side-by-side with our existing system for six months to help us identify issues we needed to address, so things would go more smoothly when we went live.”
“It took about six months of doing it before everyone understood the system, and understood why.”
The system allows the company to track the job and see where it is in the shop in real time. The builders in the shop were more on board with switching over because it required less time for them to manually track their work.
Custom furniture showroom connects with customers
Portland’s maker of handcrafted, solid wood furniture, The Joinery, decided to transform its downtown Portland, Oregon, pop-up shop into a permanent showroom, and every square inch was considered.
“We put an enormous amount of heart and planning into designing the space so that it would reflect what we do best, so that it would be a thoughtful representation of how we work,” said owner Jon Blumenauer.
Every woodworker at the Joinery contributed at least one permanent design element to the 4,700-square-foot space. These pieces included a custom whitewashed reclaimed fir and western walnut reception desk, a rift-sawn white oak kitchen, and a live-edge barn door featuring
Krownlab’s Baldur hardware system, which handles the 150-pound slab while being ADA compliant.
“The live-edge sliding barn door is a showstopper,” said Blumenauer. “Customers are drawn to its drama, its simplicity, and the beauty in which it functions with the Krownlab hardware.”
The live-edge door reflects the Joinery’s mission to create furniture that is as functional and durable as it is beautiful. Behind the door is a conference room that needs to be readily accessible throughout the day.
The live edge door is a statement piece in the showroom and attracts a lot of attention. Nearly every customer who comes in is drawn to its appearance and the practical way it functions.
The Baldur sliding door hardware system has been tested through 130,000 cycles, the equivalent of 10 years of extremely high use. Krownlab is designed and manufactured only two miles from the showroom, helping reduce the carbon footprint further. See krownlab.com.
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