Rugby Architectural Building Products opens new customer service center

WINSTON-SALEM, N.C. — Rugby Architectural Building Products, a distributor of architectural building materials, including hardwood plywood, hardwood lumber, composites, cabinets, and hardware, has announced the grand opening of its newest and largest customer service center in Winston-Salem.

This strategic expansion integrates existing facilities in Kernersville and Charlotte into one more efficient operation, positioning Rugby for significant growth and enhanced service capabilities across North Carolina.

The new 48,000-square-foot facility, located at 4320 Old Greensboro Road, just off U.S. Route 421 and Linville Road, features 27-foot-high ceilings, four loading docks, and four all-weather loading doors. Its location and advanced automation systems will optimize operational efficiency, enabling Rugby Winston-Salem to maintain a deeper and more diverse inventory for its customers.

“This new distribution center represents a substantial investment in the North Carolina market and strengthens our strategic service footprint across the Southeast,” said Rod Beason, regional vice president of Rugby. “Winston-Salem was the ideal choice for this expansion, and we’re excited to offer an unparalleled level of service, product selection, and convenience to our customers.”

The facility provides Rugby employees with a bright, modern work environment, a comprehensive showroom showcasing the company’s product line, and a well-stocked sample room featuring a complete selection of products. An efficient will-call area ensures quick and easy order pick-up for local customers.

Rugby is committed to ensuring a seamless transition for its customers, with business operations continuing uninterrupted during the relocation. The Charlotte facility will remain operational through March 31. Combined with the existing customer service center in Wilmington, this new facility strengthens Rugby’s North Carolina presence, providing next-day service to customers throughout the region.

For more information, visit rugbyabp.com.

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Dakota Smith | Assistant Editor

Dakota is an assistant editor at Woodworking Network, avidly exploring the woodworking industry.