MOUNTAIN GROVE, Mo. - Gun concealment furniture specialist Rough Country Rustic Furniture has been ordered to pay more than a million dollars after being sued by the state of Missouri.
More than 1,400 customers filed complaints with the Better Business Bureau (BBB) since 2015, alleging Rough Country took their money but never sent them their promised orders.
Company owners Joseph and Ashley Ross have now agreed to a consent judgment with the state, denying wrongdoing but agreeing to pay $1.2 million to avoid further litigation.
Soon after the lawsuit began in 2018, the Rosses stopped business operations and filed for Chapter 7 bankruptcy. In October 2019 they opened a new business - at the same location - called Farmhouse Store Company.
The Rosses have also been forbidden to sell any items they don't have currently in stock, and cannot advertise a product for sale if that product cannot be shipped within ten days. If a product fails to ship within ten days, they must offer a refund.
In a written statement in 2018, the company said that "certain employees have intentionally sabotaged our business which has greatly impacted our production. We have every intention of filling every order received, but it has taken and will continue to take some time for us to recover."
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