ARCHBOLD, OH -- Sauder Woodworking Co. has added Power Admin's PA Server Monitor as its primary tool to monitor its more than 150 computer servers across North America and China.
Sauder had been seeking an application it could set up quickly in the same day to monitor the servers, which are using a mix of operating systems locally in Archbiold, remotely in California, and at operations in China.
The goal was to be more proactive in alerting engineers and technicians of server operating issues.
After implementing PA Server Monitor, servers' statuses are displayed on a large screen monitor in Sauder Woodworking's Network Operations Center - letting engineers and staff see what is happening with servers. Green, yellow and red color coding gives a simple, visual indication of server status.
"Before PA Server Monitor, we would have to hunt down the problem or find the person that's in charge of that particular area and see what server, and what information they might have," says David Brenner, Client Technologies Engineer at Sauder. "It was primarily reactive. We were getting called rather than noticing the problem first."
Mid to large size companies suffer an average cost of downtime per incident at just over $140,000 acccording to research by Avaya.
"We tried unsuccessfully for about a year and a half with another product and never were able to get it implemented; this one we had going within hours," says Val Stites, network operations manager at Sauder Woodworking. The RTA furniture manufacturer adopted PA Server Monitor after downloading a 30-day free trial.
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