PARKERSBURG, WV – Santa’s workshop wasn’t the only operation working at breakneck speed during the weeks leading up to Christmas of 2010. At Simonton Windows® manufacturing locations throughout the country, production records were broken as employees worked seven days a week to fulfill last minute demands for replacement windows that met the federal energy tax credit qualifications.

“The week of December 12 was our busiest week of the year, followed by the week of December 6,” says Andy Shashlo, vice president of operations for Simonton Windows. “We doubled the manufacturing output of replacement windows from the same time the previous year. And, our California facility had the busiest week since the plant opened in 1995.”

Business stayed strong and steady for Simonton right up until December 23 when operations were shut down for the holidays. “Thanks to our guaranteed seven-day delivery time for custom-made windows, we were able to take new orders and manufacture products right up until the holidays,” says Shashlo. “Our truck fleet was delivering window orders on December 27 and 28. In several cases our Simonton drivers got to the customer locations in very snowy weather … long before the customers themselves were able to get to their facilities!”

The entire Simonton team embraced an “all hands on deck” attitude throughout the entire month of December at facilities in West Virginia, Oklahoma, Illinois and California. Many management team members, including Simonton President Mark Savan, worked in the plants to help load trucks and finalize product orders.
“Our customers could --- and did --- order from us right up until December 22,” says Shashlo. “Many other window manufacturers stopped taking new orders on December 10. However, with our one week delivery proposition our customers were able to take advantage of last-minute sales efforts for windows that met the energy tax credit criteria. By the time we shut down on December 23, we had every order in our system filled and out the door.”

Foresight on the part of Simonton’s management team helped the company fulfill the avalanche of product orders. “We ramped up our operations and hired additional workers starting back in September when we predicted the hard push for the fourth quarter,” says Shashlo. “Towards the end, our plants were operating seven days a week. Although we anticipated a strong fourth quarter, the month of December’s escalated sales surpassed all our expectations.
“This final push for windows qualifying for the energy tax credit continued longer than planned. And, because of our fast turn-around time for production, we were able to see our two busiest weeks of the year --- back to back --- in the middle of December.”

Shashlo relates that Simonton had all-time production records for replacement products in November and December of 2010.

Celebrating its 65th year of quality manufacturing operations in 2011, Simonton Windows produces ENERGY STAR® qualified replacement and new construction windows and doors, including a line of impact-resistant products. Simonton ranked “Highest in Builder and Remodeler Satisfaction among Residential Window and Patio Door Manufacturers” in the J.D. Power and Associates 2010, 2009, 2008 Builder and Remodeler Residential Window and Patio Door Satisfaction StudySM. The company also ranked “Highest in Customer Satisfaction among Residential Window and Patio Door Manufacturers” in the J.D. Power and Associates 2010 Windows and Patio Doors Satisfaction Study SM.

Simonton was also ranked #1 in quality in the 2009, 2007, 2002 and 1998 Brand Use Studies sponsored by Builder magazine and has won three Best In Class Awards currently administered by LBM Journal Research Institute.

Founded in 1946, Simonton’s hallmark has been to deliver its made-to-order products in five days or less. Part of the home and security business of Fortune Brands, Inc. (NYSE: FO), Simonton delivers award-recognized products nationwide to key markets throughout the 48 continental United States. Simonton is a founding sponsor of The Weather Museum and a supporter of Homes for Our Troops.

SOURCE: Simonton Windows

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