DENVER--ProBuild Company LLC, one of the nation’s largest suppliers of building materials to professional contractors, today announced the launch of a website redesign at ProBuild.com with new features and functionality to streamline information access and better serve its customers. The new website is a key example of ProBuild’s ability to balance the scale of a national corporation with localized product information, service and support.
Key features of the new website include advanced search capabilities that provide customers with specific product and service information down to the store level. This functionality enables customers to receive specific updates and product detail in their local markets, while still maintaining ready-access to the wealth of news and expertise across the company.
“Although we have hundreds of stores nationwide, we know that each customer’s needs are different, each market is different and each building project is unique. ProBuild.com now reflects that differentiation,” said Lisa Petersen, vice president of marketing for ProBuild. “By customizing content by segment, customers can find specific, local information for their immediate needs.”
The website also features expanded product categories with more detailed information and specifications for high-demand products, such as kitchen and bathroom cabinets, millwork, windows and doors. Updated online descriptions include a product photo gallery and “wish list” tool that allows the customer to contact their local ProBuild to inquire about a specific product featured in the site.
“The redesign is based on in-depth customer focus groups that were held in 2010. This newly redesigned company website is just one way ProBuild has listened and responded to customer feedback and needs,” said Petersen. “For customers, the combination of a localized, market approach backed by the service and experience of thousands of ProBuild professionals is a true value-add.”
ProBuild is the nation’s largest diversified supplier of lumber and building materials to professional builders and contractors. ProBuild currently operates more than 450 lumber and building product distribution, manufacturing and assembly centers serving 45 U.S. states. ProBuild sells a broad selection of building materials including lumber and plywood, engineered wood, gypsum wallboard and other drywall products, millwork, trusses, roofing, siding products, tools, insulation materials, and metal and hardware specialties. The company’s manufacturing activities include trusses, wall panels, millwork, and pre-hung door and window fabrication. ProBuild’s construction services include the installation of framing, millwork, insulation and other products.
SOURCE: ProBuild Company LLC
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