LIVERMORE, CA -- Activant Solutions Inc., a leading provider of lumber and building materials (LBM) business management solutions, congratulates Mathew Hall Lumber on being named a winner of the 2010 PROSALES Excellence Award for Website. An advanced contractor commerce section of the website built with the Activant iNet® Pro software and integrated with the Activant Catalyst® business management system helped set Mathew Hall's website apart from the competition.
The PROSALES Excellence Awards honor outstanding achievements in construction supply in showroom design, facility design, technology, marketing and customer service, advertising, and websites. The awards honor business leaders whose creativity and ingenuity have not only improved and reinvigorated their own companies, but also set new benchmarks for service in the entire industry.
In 2008, Mathew Hall executives set out to redesign the company's website and make it more than just a "glorified Yellow Page ad." The result is a powerful interactive marketing and customer service tool. The new Mathew Hall website gives customers added shopping options via access to the store's complete collection of vendor catalogs. Contractors have been raving about Mathew Hall's new Contractors Club – a place where they have 24x7 access to their account information. Contractors can use the website to place orders, keep track of jobs and download and pay invoices online with credit cards. The new website also gives contractors online access to the latest job costing and invoicing data.
"Mathew Hall may be a small, family-owned lumberyard, but, thanks to the Activant iNet Pro software, we were able to build an award-winning interactive website," said Holly Ruether, advertising and marketing manager for Mathew Hall Lumber. "Our website gives our customers and contractors a level of service that they can't get anywhere else in St. Cloud."
The Activant iNet Pro software helps dealers establish their Internet presence or augment their existing site with timely, business-to-business information. The Activant iNet Pro suite connects seamlessly to the Activant Catalyst business management system and cuts costs while enhancing sales and loyalty by giving customers 24x7 online access to billing information, inventory status, ordering capabilities and more. This results in fewer phone calls and customers who are better prepared to buy.
"Mathew Hall achieved something that most dealers rarely accomplish: Produce a website that gives customers a sense of the company's history as well as access to state-of-the-art tools like online ordering and bill payment," said Craig Webb, ProSales' editor. The judges were impressed that a single-site location could produce such a professional site, one that in both services and design rivals what the biggest lumberyards have achieved."
"The Internet has changed the way many customers look at customer service. Today's customer wants answers to their questions and they want them now ," said Paul Salsgiver, executive vice president for Activant. "Activant is proud to work with forward-thinking lumberyards, like Mathew Hall Lumber, to give them the technology tools they need to be able to offer advanced online services."
About Activant Solutions
Activant Solutions Inc. is a leading technology provider of business management solutions serving distributors and SMB retailers. Activant provides customers with industry-specific software, professional services, content, supply chain connectivity, and analytics.
Over 30,000 customer locations use Activant products to manage their day-to-day operations. Activant's systems are designed to help customers increase sales, boost productivity, operate more cost-efficiently, improve inventory turns and enhance trading partner relationships. Headquartered in Livermore, California, Activant has operations in Texas, Colorado, Illinois, Massachusetts, Pennsylvania, South Carolina, Utah, Canada, Ireland and the United Kingdom.
SOURCE: Activant Solutions
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