GRAND RAPIDS, Mich. – Stiles Machinery Inc. is pleased to announce a new affiliation with service providers Aurands Machinery & Automation based in Middleburg, PA. Aurands has been providing service and technical assistance for woodworking equipment for 12 years. Prior to opening their own company, Randy and Steve Aurand had a long-standing relationship with Stiles and have a thorough knowledge of the technology they offer. Stiles Machinery, the company reports, has the largest national contingency of field service representatives in the industry and focuses on providing fast, knowledgeable, local support. “This collaboration with Aurands Machinery & Automation presents a unique opportunity for Stiles,” says John Casto, VP of Customer Support Services. “We strive to keep our customers operating efficiently at all times, and a large part of fulfilling that goal is always having trained field service representatives available. Partnering with Aurands, an established, well-respected service team in Pennsylvania, allows us to increase our coverage in this area.”
Stiles will maintain the responsibility of scheduling service visits, utilizing the talents of Aurands technicians as needed for customer convenience. Aurands will receive the same on-going product training as do all Stiles field service representatives to ensure that personnel are ready to resolve challenges quickly and effectively. Direct access to Stiles Technical Support and Parts is available to Aurands technicians.
For more information, please contact John Casto, V.P., Stiles Machinery, at 616.698.7500 or firstname.lastname@example.org.
About Stiles Machinery Inc.
For 45 years, Stiles has been helping their customers succeed. More than the largest supplier of quality machinery, Stiles offers a Total Production Solutions approach to manufacturing, from equipment integration and financial services to education, service and parts. By having a wealth of solutions whether defined as people, products or services, Stiles merges the best thinking and the best ideas in a solution that works best for their customers. Headquartered in Grand Rapids, Mich., Stiles has regional offices in High Point and Gastonia, NC; Coppell, Texas; and Rancho Cucamonga, Calif. Visit Stiles at www.stilesmachinery.com.
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