IRVINE, CA - Toshiba America Information Systems, Inc., Telecommunication Systems Division (Toshiba -- www.telecom.toshiba.com) today announced that its Hybrid Cloud Telephone Solution has helped Dixie Plywood and Lumber Company improve its communication across its locations.
A leading distributor of plywood, lumber, and building materials, Dixie Plywood and Lumber Company has been a Toshiba customer since 1996 and depends on its Toshiba business telephones to communicate with its dealers and vendors. Dixie recently added Toshiba's VIPedge® cloud-based business telephone solution to its IPedge® on-premises business telephone systems for a Hybrid Cloud Telephone Solution.
"Accessibility is essential in our industry. With Toshiba's Hybrid Cloud Telephone Solution, our employees can communicate using a variety of devices, including their own mobile phones and tablets," said Bobby Awtrey, corporate director of IT Services for Dixie Plywood and Lumber Company.
Bottom-line benefits include:
Delivering a reliable Hybrid Cloud Telephone Solution from a single vendor to connect on-site and cloud telephone solutions;
Ensuring redundancy across sites to ensure uptime even during outages;
Processing 100,000+ calls per month for more than 250 users;
Supporting remote users at multiple locations over IP and the cloud; and
Improving communication with Call Manager unified communications.
"Toshiba's Hybrid Cloud Telephone Solution connects our business telephone solutions together so our employees can communicate more effectively with our customers, dealers and each other," said Danny Simmons, PC and Equipment specialist for Dixie Plywood and Lumber Company.
Toshiba Hybrid Cloud Benefits
Benefit #1: Affordable, Reliable and Application-rich Hybrid Cloud Solution
Toshiba's Hybrid Cloud Telephone Solution met Dixie's need for an affordable, application-rich business telephone solution. With unparalleled reliability, Toshiba's VIPedge cloud solution works with the same telephones and applications as its IPedge on-premises system, making it intuitive for users.
Benefit #2: Mobility Apps Ensure Calls and Messages Get Through
Toshiba's mobility applications allow users to make and receive calls on their mobile phones just as if they were at the office. Toshiba's Follow Me feature forwards office calls to any telephone number. Its Twinning feature allows a single incoming call to ring on multiple telephones.
Benefit #3: Enterprise Manager Browser-based Self Administration
With Toshiba's browser-based Enterprise Manager, Dixie's IT team can remotely make adds, changes and updates from virtually anywhere they have Internet access. This reduces the costs and wait times for on-site maintenance.
The Toshiba Solution: Toshiba's VIPedge
Heather Radtke, Vice President of Speros (www.speros.com), an Authorized Toshiba Dealer, recommended Toshiba's Hybrid Cloud Telephone Solution. She said, "With Toshiba's Hybrid Cloud Telephone Solution, Dixie receives the benefits of both cloud and on-premises business telephone solutions from a single vendor. Toshiba has been a trusted manufacturer of business telephone solutions for more than 30 years."
Dixie's hybrid cloud telephone solution consists of:
Toshiba's VIPedge cloud-based business telephone solution;
Toshiba's IPedge on-premises IP business telephone systems;
Toshiba's Call Manager unified communications;
IPMobility, Call Manager Mobile and Follow Me mobility applications;
Unified Messaging for a single inbox for email and voice messages;
Redundancy for disaster recovery; and
Enterprise Manager for browser-based remote administration.
About the Customer: Dixie Plywood and Lumber Company
Founded in 1944, Dixie Plywood and Lumber Company (www.DixiePly.com) is celebrating its 70th anniversary. Based in Savannah, Ga., Dixie is a leading distributor of plywood, lumber, and building materials. Its products are sold to retail dealers, professional craftsmen, architects/building designers, and industrial markets throughout southern states. Dixie is dedicated to serving its industry with honesty, integrity and value.
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About Toshiba America Information Systems, Inc.
Telecommunication Systems Division (TSD)
Toshiba America Information Systems, Inc., Telecommunication Systems Division is one of the four business units of Toshiba America Information Systems, Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud-based business telephone solution supports up to 500 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's PCs, tablets, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. For more information, visit www.Telecom.Toshiba.com.
Toshiba Corporation, a Fortune 500 company, channels world-class capabilities in advanced electronic and electrical product and systems into five strategic business domains: Energy & Infrastructure, Community Solutions, Healthcare Systems & Services, Electronic Devices & Components, and Lifestyles Products & Services. Guided by the principles of The Basic Commitment of the Toshiba Group, "Committed to People, Committed to the Future", Toshiba promotes global operations towards securing "Growth Through Creativity and Innovation", and is contributing to the achievement of a world in which people everywhere live in safe, secure and comfortable society. Founded in Tokyo in 1875, today's Toshiba is at the heart of a global network of over 590 consolidated companies employing over 200,000 people worldwide, with annual sales surpassing 6.5 trillion yen (US$63 billion). To find out more about Toshiba, visit www.toshiba.co.jp/index.htm.
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