CHICAGO — The North American Association of Floor Covering Distributor, in partnership with the research firm of The Distribution Team, has launched a comprehensive research study Understanding the Needs of the Floor Covering Distributor. The purpose of the study is to help all NAFCD members develop a deeper understanding of the pressure points of distribution to be better equipped to serve the needs and wants of the channel.

The study will focus on the good, bad and ugly of manufacturer sales reps; best practices for both manufacturers and distributor policies and processes; what is important in the buying decision for a distributor; and how to strengthen relationships. The study will be conducted by Jason Bader, managing partner of the Distribution Team, who has more than 20 years of experience in the distribution industry and served as president of the Specialty Tools and Fasteners Distributor Assn.

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