The certification verifies that Contact’s quality management system allows the company to consistently provide products that meet customer and applicable legal requirements and that Contact strives for continual improvement.
Contact was previously certified to the ISO 9001:2000 standard. In order to maintain its new certification the company is required to have annual audits and it must undergo a more rigorous audit to its quality management system every three years.
David Shayegi, product quality director at Contact’s manufacturing plant in Prineville, OR, said, “We could have waited to upgrade our certification, but our preference is to be proactive, thereby assuring our customers that our quality standards and systems will always meet their expectations.”
Contact also recently became recertified under the Forest Stewardship Council’s Chain of Custody certification program.
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