5 Basic Measures of Success for Your Company
Profitability, satisfied customers, happy employees, a culture of continuous improvement, and integrity are the stepping stones along the route to a company's success.
By Tom Dossenbach
Often I am asked a question similar to: "How should I measure the success of my company?" I answer, as usual, "It de- pends!" A wood products manufacturing company is a complex entity at best and there are many areas within that can be used as a measure of success depending on the current circumstances and goals of the company.
Tom Dossenbach is the managing director of Dossenbach Associates LLC, a Sanford, NC-based international consulting and research firm. Contact him at (919) 775-5017 or e-mail firstname.lastname@example.org. Visit his Web site at www.dossenbach.com. Past Management Matters columns are archived here.
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