Kimball establishes new organizational structure
August 4, 2020 | 1:05 pm CDT

JASPER, Ind. -- Kimball International, Inc. has announced a new organizational structure. The new organization will be comprised of four business units: Workplace, Health, Hospitality and eBusiness.

The business units will enable Kimball International to use its industry, product and brand expertise to maximize growth opportunities in the marketplace. This next phase of the Kimball International Connect Strategy, designated Connect 2.0, specifically addresses the changing industry dynamics brought about by the Covid-19 health crisis and its aftermath.

Kristie Juster, CEO, said, “Connect 2.0 provides the organizational framework for us to accelerate our ability to redesign and reimagine the new workplace, build a new work from home portfolio, continue to build our talent base in the health vertical and expand our hospitality business into other commercial direct sales markets. In establishing a dedicated eBusiness unit, we are creating a vehicle through which to establish eCommerce capabilities across our brands and end markets.”

“I am pleased to note that each of the leaders of these new Business Units has a proven track record, existing knowledge and leadership at Kimball International and together represent a powerful blend of diversity that drives innovative thinking.”

Kourtney L. Smith, president, Workplace, joined Kimball International in 1988 and most recently served as president of the National Office Furniture brand. During her tenure at the company, Smith has built deep experience in both the office and the hospitality industries and has held roles of increasing responsibility in marketing, product development, sales and service.

Phyllis M. Goetz, president, Health, joined the company in 2019 with more than 30 years of experience in the commercial furniture industry and specific expertise in driving growth and developing strategic partnerships in the healthcare, commercial and design communities. Prior to joining Kimball International, Goetz held multiple leadership roles in the Healthcare divisions of Herman Miller and Steelcase.

Katherine S. Sigler, president, Hospitality, joined Kimball International in 1990 and was most recently president of Kimball Hospitality. Sigler has held leadership roles in manufacturing products for the hospitality and commercial markets and developed substantial expertise in the areas of operational excellence, complex project management and customer-centric engagement.

Koorosh Sharghi, chief strategy and innovation officer, president eBusiness, joined the company in 2019 with extensive cross-functional experience in business transformation leadership, digital marketing, operations, and finance. Prior to joining the company, Sharghi held several leadership positions at Newell Brands, where he was responsible for building center-led functions across a portfolio of market-leading brands. See

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Karl Forth

Karl D. Forth is online editor for CCI Media. He also writes news and feature stories in FDMC Magazine, in addition to newsletters and custom publishing projects. He is also involved in event organization, and compiles the annual FDM 300 list of industry leaders. He can be reached at [email protected]