ATLANTA -- Forest products manufacturer Arauco North America has announced the launch of its completely redesigned website. The new site, http://na.arauco.com, has been developed specifically for the North American market, and includes a secure ecommerce portal for customers.
In its first release, the customer portal offers anytime login access to purchase order history, order tracking, order documents, invoices and more. Customers can set up and manage order alerts; track orders and shipments in near real-time; and administer users within their company.
The new public website provides a product catalog, a site search engine and a resource library with advanced attribute filters to help find documents quickly. Other enhancements encompass an improved distributor locator, and new features including a fabricator finder, moulding profile search with CAD files, and Prism TFL design and complementary products search.
The enterprise portal initiative will help customers find product information and spec sheets, and determine order status and shipping information.
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