“We weren’t looking for a switch,” says Kevin Jepson, manager. “But he was looking for someone to take over the territory.”
A successful independent closet company located in Tacoma, WA, (featured in Closets magazine in 2009), Closet Etc. made it through the downturn, albeit with a few adjustments. Most importantly, it was still surviving and creating storage solutions for customers in the Seattle area.
So why did the company consider Egner’s proposal? According to Jepson, one of the biggest advantages of becoming a franchise is the marketing resources. “It was a missing piece of the puzzle,” he notes.
Jepson says changes to operations were minimal and mostly centered around manufacturing. For instance, the company had primarily built hanging systems. Now it is pretty much reversed with the majority of their closet organizing systems floor-based.
The company has grown over the past two years, adding additional employees and opening a separate showroom location in Seattle. Also, Closets By Design Seattle was listed in Woodworking Network’s 2014 W00D 100, a list of the industry’s fastest-growing companies. Jepson says one of his short-term goals is to expand the shop, making it larger than its current 5,000-square-feet.
Have something to say? Share your thoughts with us in the comments below.