JASPER, IN - U.S. homeowners recently ranked Thomasville Cabinetry highest in customer satisfaction among all cabinetry manufacturers, according to the J.D. Power and Associates 2013 U.S. Kitchen Cabinet Satisfaction StudySM. With a score of 800 on a 1,000-point scale, the study results rank Thomasville nearly 30 points above competing cabinetry manufacturers.
Now in its sixth year, the J.D. Power and Associates Kitchen Cabinet Satisfaction Study measures customer satisfaction by measuring five factors: ordering and delivery, price, design features, operational performance and warranty. Thomasville Cabinetry, manufactured by MasterBrand Cabinets, Inc., performs well in all of the categories.
"As a company, our goal is to provide fashionable products at competitive prices that meet or exceed the expectations of today's homeowners, and being recognized by J.D. Power and Associates is a great honor," said Brian Eckman , executive vice president of product/brand, MasterBrand Cabinets. "We are both thrilled and humbled to receive this time-honored recognition for our exceptional quality, design features and service.
The 2013 U.S. Kitchen Cabinet Satisfaction Study is based on responses from more than 1,800 customers who purchased kitchen cabinets within the previous 12 months. The study was fielded in January and February 2013. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Together with Thomasville, MasterBrand Cabinets continues to build a reputation as a leading cabinetmaker by committing to four basic principles: quality construction, fashionable products, on-time delivery and complete delivery. Whether moving into a new home or improving a current one, Thomasville Cabinetry experts make dreaming, designing and remodeling ideal living spaces less stressful and overwhelming.
Thomasville Cabinetry is available exclusively at The Home Depot stores nationwide under license by Thomasville Home Furnishings, Inc. For more information on the complete Thomasville Cabinetry product line, visit www.thomasvillecabinetry.com.
About Thomasville Cabinetry
Thomasville Cabinetry is manufactured by MasterBrand Cabinets, Inc., the largest cabinet manufacturer in North America and sold exclusively at The Home Depot stores nationwide. Thomasville Cabinetry holds certification from the Kitchen Cabinet Manufacturers Association's Environmental Stewardship Program. Other MasterBrand cabinet divisions include Aristokraft®, Decora®, Diamond®, Dynasty™, Homecrest®, Kemper®, Kitchen Craft®, Omega® and Schrock™. MasterBrand Cabinets is an operating unit of the consumer product company Fortune Brands Home & Security (NYSE: FBHS). For more information about MasterBrand Cabinets, visit www.masterbrand.com.
Thomasville, a subsidiary of Furniture Brands International (NYSE: FBN), is one of the most recognized names in furniture. Founded in 1904, it has expanded its line from offering a single product – the Thomasville Chair – to include a range of whole home furnishings and accessories as well as Thomasville Cabinetry, Thomasville Lighting and other Thomasville Home Products sold under License. Today, Thomasville furniture is available internationally through independently owned Thomasville Home Furnishings Stores and leading independent retail stores.
Source: Furniture Brands International
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