Rick Hill is a Contract Buyer Specialist with Timberland Wood Products, Sheboygan, WI. Timberland contracts with woodworking companies to help them lower their total lumber costs at timberlandwood.com. Rick comes from a 20 year history in the cabinet and furniture supply industry. On fall weekends Rick can be found banding hawks and falcons at the Cedar Grove Ornithological Park. You can reach Rick at [email protected].
There are always at least two different truths or realities in every company vs. customer conflict; what the customer believes and what the company believes.
It takes years to build a good reputation. Make sure that at the end of a woodworking show your reputation is not being torn down with your booth. If you agree to do the show, leave enough staff behind to pack it up and handle the slower crowds