WEDNESDAY, FEB. 23
8:30 am - 9:00 am: Welcome
Rich Christianson, CLOSETS magazine, & Jeff Klein, ACSP President

9:00 am – 10:15 am: Opening Keynote
Bill Fotsch, The Great Game of Business

10:30 am – 11:45 am:
Reinventing Your Closets Business
Jim Mathis, Jim Mathis & Associates

12:00 pm – 1:30 pm: Peer2Peer Lunch

1:45 pm – 3:00 pm:
- Breakout Sessions
(Repeated 3:15 pm - 4:30 pm)
A. Open Book Management - Bill Fotsch
B. Lean Manufacturing - Wolf Nichol, Stor-X
C. Small Business/Big Marketing - Denise Butchko, Butchko and Co.
D. Showrooms and Sales Management - Peggy Snyder-Houghton, Closets & More

5:00 pm – 7:30 pm:
Top Shelf & Pioneer
Award Presentations & Networking Reception

THURSDAY FEB. 24
8:00 am – 9:15 am: Breakout Sessions
(Repeated 9:30 am - 10:45 am)
A. Reinventing Your Closet Business - Jim Mathis
B. Principles of Effective Manufacturing - Paul Fiala, Architectural Interiors
C. The Value of Outsourcing – Nathan Klomp, JB Cutting
D. 14 Steps of the Sale - Derrek Holland,
The Closet Doctor
E. Working with Designers & Architects – Joe Knobbe, Exclusive Woodworking
F. Moving from Residential to Commercial – Rick Thaler, OGB Architectural Woodwork


10:00 am – 5:00 pm: Exhibit Hall Open

2:30 pm - 4:45 pm: Pricing for Profits – Sean Benetin, Millwork & More

5:00 pm – 6:30 pm: Peer2Peer Roundtable Discussions 
7:00 pm – 9:00 pm: ACSP Reception

FRIDAY FEB. 25
8:00 am – 9:15 am: Breakout Sessions
(Repeated 9:30 am - 10:45 am)
A. How to Leverage Content Creation - Kip Bodnar, Hubspot
B. Business Dashboard and Metrics Management - Dave Anger, Tailored Living
C. How to Become a Million-Dollar Salesperson - Sue Tinker, Closet Works
D. Hiring, Firing and Motivating Employees - Scott Boschetti, America’s Woodworker
E. Making Dollars & Sense from Your Advertising Expenses – Dave Grulke, CMA


9:00 am – 3:00 pm:
Exhibit Hall Open

11:00 am – 12:00 pm:
Closing General Session
* Laurel Didier, CLOSETS – Market Research
* Joe Knobbe, Exclusive Woodworking - Closing Remarks
* Jeff Klein – Closing Remarks

3:00 pm – 7:00 pm: Industry Plant Tou 

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