Epicor announces software solution for lumber and building materials dealers

LIVERMORE, CA -- Epicor Software Corp., announced the Catalyst Business Process Management™ (BPM) solution, which facilitates workflow and automates processes in the Epicor® Catalyst™ platform. Catalyst BPM enables Lumber & Building Materials (LBM) dealers to improve staff communication, streamline processes and verify that all critical activities are completed.

The latest module released in the Catalyst framework, Catalyst BPM helps to accelerate and simplify processes so that business can be conducted more quickly. For example, if a salesperson wants to confirm a price for a special-order item, Catalyst BPM enables a quick question or request to a coworker without leaving the sales order screen. The question is logged in the originator's "sent folder" so that they can track the progress of this request. It is easier for the recipient to respond because the message includes hyperlinks to the item, the order and the customer. Once the question is answered, the recipient marks the task complete -- which removes it from the recipient's and the sender's queues.

Catalyst BPM also tracks outstanding tasks and issues. It alerts salespeople and their managers of quotes that have not been sent to customers or when a quote has been pending for too long. When a quote is used to create a sales transaction, Catalyst BPM automatically registers the quote as a "won" transaction. Managers and business owners can run reports on the numbers of "won" versus "lost" business in order to analyze a salesperson's performance.

"Epicor's Catalyst platform is a comprehensive, next-generation business management software solution for managing large, multi-location LBM businesses," said Paul Salsgiver, executive vice president and general manager, retail software for Epicor. The platform can be extended with a full suite of productivity products, including estimating, dispatch and delivery, document management and more.

Source: Epicor Software Corp.

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