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Customer Service

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WOOD 100 2013: Corsi Group's Service Strategy

By Karen Koenig Posted: 09/04/2013 11:00AM

Product training along with fast and reliable delivery can provide an advantage when it comes to customers choosing a wood products company.

WOOD 100 2013: Closet America's Service Strategy

By Karen Koenig Posted: 09/04/2013 11:00AM

Service and customer satisfaction are key ingredients to this closet firm's ability to obtain and retain customers.

Sauder Woodworking Wins Customer Service Award

Posted By Sean Lechowicz | Posted: 05/13/2013 11:00AM

Sauder Woodworking Co. has announced that its customer support contact center has been placed Top 20 in the Top 100 Call Center award for 2013 from BenchmarkPortal.

Contempo Space Delights Furniture Customers with Customer Service

Posted: 10/02/2012 2:28PM

Custom furniture company Contempo Space makes no major changes for Q4 2012, continues to provide outstanding furniture and service.

Cabinet Component Maker Cites Service & Workmanship for Growth

By Karen Koenig Posted: 09/28/2012 10:00AM

Decore-ative Specialties say quality workmanship, lean and green production, a large product range and responsive customer service are among the reasons for the cabinet component manufacturer's growth.

Bernhard Woodwork Customer Service Earns WOOD 100 Honors

By Karen Koenig Posted: 09/15/2012 2:00PM

Bernhard Woodwork combines project management skills, European craftsmanship with state-of-the-art manufacturing capabilities — and customers have embraced it, says Mark Bernhard, president.

2012 WOOD 100 Strategies for Success: Customer Service

By Karen Koenig Posted: 09/06/2012 2:22PM

A reputation for good and reliable service can open doors to new opportunities. Quality control, fast turnaround, lean and green machining and custom craftsmanship are all key ingredients.

Apollo Sprayers Supports Advance Quality and Customer Service

Posted: 08/14/2012 3:06PM

Apollo Sprayers International Inc. announced the progress of their intensive systems reorganization undertaken with the Lean Six Sigma Institute (LSSI) which has expanded Apollo’s manufacturing capabilities, factory and warehouse facilities and the institution of a new position being filled by David Ifrid as Value Stream Manager.

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