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Customer Service


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Closet America Shares Tips on Improving Customer Satisfaction

By Michaelle Bradford Posted: 12/16/2013 9:25AM

Closet America shares tips on creating high levels of customer satisfaction in "Marketing & Investment Strategies of the WOOD 100" webcast. Watch free on-demand.


Closet Businesses: Top Rated at Angie's List

By Michaelle Bradford Posted: 12/05/2013 4:18PM

Closet companies receive ratings by local customers on Angie's List. Infographics list the number of closet companies reviewed, and the number of top-rated closet designers in five of the top U.S. metropolitan areas.


Software Bites Into Stanley Furniture 3rd Quarter Earnings

Posted: 10/14/2013 3:43PM

Stanley Furniture software roll-out snafus, and rising lumber prices from wet weather, bit into earnings and hampered sales and operating results for the third quarter of 2013. Indonesians got a government-mandated raise.


WOOD 100 Strategies for Success 2013: Customer Service

By Karen Koenig Posted: 09/08/2013 5:20PM

Service and customer satisfaction are key ingredients to a wood product manufacturer's ability to obtain and retain customers. Fast turnaround and a little luck are also key to growing marketshare.




WOOD 100 2013: Trottas Stair's Customer Service

By Karen Koenig Posted: 09/04/2013 11:00AM

It’s an uphill climb to reach the top level of any market. Trottas' successful journey involves numerous steps, including a strategy for service and fast turnaround.


WOOD 100 2013: Corsi Group's Service Strategy

By Karen Koenig Posted: 09/04/2013 11:00AM

Product training along with fast and reliable delivery can provide an advantage when it comes to customers choosing a wood products company.


WOOD 100 2013: Closet America's Service Strategy

By Karen Koenig Posted: 09/04/2013 11:00AM

Service and customer satisfaction are key ingredients to this closet firm's ability to obtain and retain customers.


Sauder Woodworking Wins Customer Service Award

Posted By Sean Lechowicz | Posted: 05/13/2013 11:00AM

Sauder Woodworking Co. has announced that its customer support contact center has been placed Top 20 in the Top 100 Call Center award for 2013 from BenchmarkPortal.


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