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How Much Does An Unhappy Customer Cost?

By Nathan Klomp Posted: 08/24/2011 8:06AM

One of the more difficult cost cutting measures has to do with customer dissatisfaction. First of all, it’s important to identify customer dissatisfaction as a real cost. Customer dissatisfaction, like building costs, wage expense and advertising has real economic consequences.

Avoiding Five Common Bookkeeping Mistakes in QuickBooks

By Clint Summers Posted: 03/22/2011 6:10PM

When I work with custom closet business owners, I often run into some common mistakes or issues as it relates to their bookkeeping.

Facebook: Now a MUCH Better Business Development Tool

By Denise Butchko Posted: 02/10/2011 4:14PM

I’ve been dreaming of participating on Facebook as my business (and not just as me, personally). Lo and behold – Mark Zuckerberg (founder of Facebook) heard of my wishes.

Classy Closets' Integrated Marketing

By Michaelle Bradford Posted: 12/09/2010 10:19AM

Classy Closets meshes a social media contest with billboard ads.

30 Seconds to Get You More Business

By Denise Butchko Posted: 11/09/2010 2:11PM

Using social media tools effectively is the 21st century equivalent of cultivating referrals.

For Social Media: Content is King

By Michaelle Bradford Posted: 10/12/2010 11:21AM

Denise Butchko discusses the benefits of Social Media Marketing.

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