Red Book

Best Practices Guide

Management

How to turn a sales lead into big business

Following up with a client from a phone call or email lead is one of the most important aspects of the job. You want to give the prospective client a positive first impression on the phone, which can help build a bond of trust.

Plant Production & Software

Sizing up wood waste reduction systems

While application requirements will determine the best size reduction option for your job, here are some basic questions to address: How much volume, processed over what time period; how dense or bulky is the material; what are the finished product specs; what is the handling environment; and what preventive maintenance costs do you expect.

Components, Hardware & Assembly

Tips for building an outdoor kitchen for clients

Outdoor kitchens have been growing in popularity over the years. The benefit of learning how to build an outdoor kitchen is that the profit margins are traditionally higher than standard indoor kitchen remodels given that the select group of contractors with the skill of installing them is small and their services are in demand.

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