Red Book

Best Practices Guide

Management

How to turn a sales lead into big business

Following up with a client from a phone call or email lead is one of the most important aspects of the job. You want to give the prospective client a positive first impression on the phone, which can help build a bond of trust.

Plant Production & Software

Sizing up wood waste reduction systems

While application requirements will determine the best size reduction option for your job, here are some basic questions to address: How much volume, processed over what time period; how dense or bulky is the material; what are the finished product specs; what is the handling environment; and what preventive maintenance costs do you expect.

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