Bosch Celebrates 10th Anniversary of Industry Leading RapidRepair

Mount Prospect, Ill. – Bosch Power Tools is celebrating the 10-year anniversary of its industry leading tool repair service, RapidRepair. Launched in 2002, RapidRepair can be found in a network of more than 700 service locations throughout the U.S., making it easy and convenient for Bosch customers to utilize the company’s unmatched repair services.

RapidRepair is the only power tool repair service to offer a five-day guarantee, ensuring each customer’s tool will be repaired or replaced within five days or the service is free of charge.

As the most robust service program in the industry, Bosch has made improvements to its RapidRepair partner offerings since its launch, including the UPS Campus Ship System, an easy-to-do business with process that reduces administrative activity and costs while offering substantial freight pricing benefits.

Bosch’s RapidRepair service also out-performs competitors with MaxVantagePro, a not-to-exceed pricing system that guarantees customers will never over-pay for a repair. Under MaxVantagePro, the repair cost is capped approximately half of the tool’s replacement price so you’ll never overpay for your repair.

And, If a Bosch tool can’t be economically repaired at the MaxVantagePro price, the company will replace it with a reconditioned tool so that customers are guaranteed a working tool back in their hand within 5 days.

The MaxVantagePro system also offers customers a one-year repair warranty, four times the standard repair warranty of 90 days.

For more information on Bosch RapidRepair or to find a service center near you, please visit

www.boschtools.com/service/productservices or call 1-877-BOSCH-99.

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About Bosch

The Bosch Group is a leading global supplier of technology and services. According to preliminary figures, more than 300,000 associates generated sales of $71.5 billion in the areas of automotive and industrial technology, consumer goods, and building technology in fiscal year 2011. The Bosch Group comprises Robert Bosch GmbH and its more than 350 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Bosch spent more than $5.5 billion for research and development in 2011, and applied for over 4,100 patents worldwide. With all its products and services, Bosch enhances the quality of life by providing solutions which are both innovative and beneficial. Further information is available online at www.bosch.com and www.bosch-press.com.

About Bosch in North America

In the U.S., Canada and Mexico, the Bosch Group manufactures and markets automotive original equipment and aftermarket products, industrial drives and control technology, power tools, security and communication systems, packaging technology, thermotechnology, household appliances, solar energy, healthcare telemedicine and software innovations. Having established a regional presence in 1906, Bosch employs over 22,500 associates in more than 100 locations, with sales of $9.8 billion in fiscal year 2011, per preliminary figures. For more information, visit www.boschusa.com.

About Robert Bosch Tool Corporation

Robert Bosch Tool Corporation in North America, was formed in January 2003 when Robert Bosch GmbH combined its North American power tool, accessory and lawn and garden divisions into one organization. As a manufacturing pioneer with more than a century’s worth of experience, the Bosch name has become synonymous with engineering excellence. With 18,000 employees world wide and 3,500 in North America, the Robert Bosch Tool Corporation is a world leader in the design, manufacture and sale of power tools, rotary and oscillating tools, accessories, laser and optical leveling and range finding tools, and garden and watering equipment.

 

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