Upgrading technology, a cautionary tale

It is of the utmost importance for companies to remain abreast of modern technology in the woodworking industry. In most cases, the benefits of implementing current technology far outweigh the costs associated with purchasing or upgrading that technology. However, there are times when the cost of upgrading can climb in terms of lost time, effort and productivity.

If the new technology is being implemented by someone who is not fully aware of all of the intricacies of the system problems may occur. Machines that are not set up correctly the first time can cause delays in the terms of needed to check and rework settings. Time that could be spent with the operator using or learning how to operate the new machine is lost. This is not limited to the production area either. On the front end, software upgrades and server issues can also cause backups and continuous issues in the other facets of any business.

This may not only cause lost time in production, but can also cause dissension among employees who require this technology to get their jobs done. Once the problem is rectified, these employees will have to play catch up in order to make up for lost time.

Therefore, it is imperative that upgrades and new installations are completed by trained and certified personnel. Not only does this make the transition process smoother, it also ensures things will be done correctly the first time. Many companies offer not only training services, but installation services as well.

As someone who has experienced these frustrations first hand, the importance of not only utilizing the newest technology, but properly implementing that technology is paramount.

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